_:vb7677469	<http://purl.org/dc/terms/bibliographicCitation>	"2004, Jenni Mills, \u201CWho are You Talking To?\u201D, in The Broadcast Voice, Oxford, Oxfordshire: Focal Press, \u2192ISBN, page 38:"@en .
_:vb7677469	<http://www.w3.org/1999/02/22-rdf-syntax-ns#value>	"In some broadcasting circles it has become fashionable to be cynical about the listener/viewer. It is tempting to go along with that, especially if you have been on the receiving end of those extraordinary letters from \u2018the green ink brigade\u2019, criticizing your programmes and often you personally."@en .